How the Freedom Dictation service can benefit your business
Freedom Dictation delivers professional services for professional people. We appreciate the imperatives of professional ethical conduct, expert service, integrity, due diligence and managed risk.
We provide a service that is simple to use, confidential, secure, timely and accurate.
Freedom Dictation provides an unparalleled level of personal service through individually allocated Account Managers and typists who are as committed to your firm as any employee.
The Freedom Dictation service ranks amongst the most affordable available in the UK and is delivered by highly motivated, well trained and experienced staff. Speak to a Freedom Dictation Account Manager and you know you’re dealing with someone with both the technical and professional experience to fully understand your needs.
We aim to provide excellence in the delivery of our services. We deliver individual solutions for individual clients' needs - as such every customer agreement is tailored to their unique requirements. We offer the flexibility to enter into monthly or annual contracts.
Many of our clients are businesses strictly regulated by professional bodies such as the Solicitors Regulation Authority, Financial Services Authority etc. When using our audio transcription services, we provide all the mechanisms to satisfy regulatory requirements for confidentiality and security:
- Full encryption on all digital audio file transfer processes
- Strictly controlled access to files at both "ends" of the transactions between us
- Secure online archiving of digital dictation files
- Strict vetting of personnel
- Bespoke solutions to fit within their existing security framework
We are happy to provide free advice and assistance to our clients on all matters relating to Data Protection and Secure Transcription Services. Our staff have many years’ experience working as business professionals, IT Managers and Practice Managers.
When you decide to outsource your typing you need a complete digital audio service that has proven levels of reliability, security and performance. Our solutions will improve your productivity and your security whilst reducing costs.
Benefits of the Freedom Dictation Service
- Significant cost savings on administrative and support staff costs
- No recruitment and HR costs for typists. Internal staff are freed up from the arduous, time consuming and expensive task of recruiting new typists. The time and cost involved in training temporary and permanent new staff places a huge strain on the management of your resources, particularly in today’s competitive job market where secretarial staff turnover can be high
- Improved performance and morale amongst staff. When secretaries are no longer tied down with typing tasks they can be redirected to more value added work (such as casework, paralegal roles, aiding fee-earners and providing better client service)
- Faster turnaround time for dictation
- Improved staff productivity. Manage your valuable people resources more effectively
- Improved quality
- Regulatory and Quality Standard compliance
- Better client service
- Simple to use, secure and confidential
- Secretaries have sector-specific knowledge
- Flexible dictation and communication methods
- Stringent Data Protection policies and confidentiality agreements providing peace of mind
- Full training, support and advice provided
- Customers existing Microsoft Word templates utilised (and new ones developed where required)